Recent Posts

SERVPRO of Bloomington/Pontiac swings away with the Boys and Girls Club of McLean County

6/22/2022 (Permalink)

Boys and Girls Club Fore!!!

We continue to support our local Boys and Girls Club with their annual Golf Outing. Our Marketing Representative Kara kept an eye out the longest drive and owner Jake took a lucky group out for a fun afternoon of golf. 

Corporate sponsorship is important part of our position in the community. Outreach keeps us connected, keeps us humble and keeps our community strong. Children grow will be the future of our businesses and our leaders.

SERVPRO of Bloomington/Pontiac swings away with the Boys and Girls Club of McLean County

6/22/2022 (Permalink)

Boys and Girls Club Fore!!!

We continue to support our local Boys and Girls Club with their annual Golf Outing. Our Marketing Representative Kara kept an eye out the longest drive and owner Jake took a lucky group out for a fun afternoon of golf. 

Corporate sponsorship is important part of our position in the community. Outreach keeps us connected, keeps us humble and keeps our community strong. Children grow will be the future of our businesses and our leaders.

Is there a difference between Mitigation and Restoration? YES!

5/6/2022 (Permalink)

Storm Logo Who do you have ready to help?

Small business owners and homeowners already have a lot to deal with and dealing with a disaster in the workplace/home is the last thing an owner wants to do. Despite all the best efforts and prep, you cannot prevent all types of incidents from occurring.

If a major incident causes excessive damage to your building, you will need to rely on skilled professionals to cleanup company such as SERVPRO of Bloomington/Pontiac. There are two major components of this process: mitigation and restoration.

Advantages of Calling in the Pros

Professional crews offer the following:

  • Experience and expertise cleaning up after storm or other water damage
  • The right tools and equipment to clean up and mitigate the damage so restoration to your building can begin
  • Timely response and quick results from our professional crew

There are situations where minor damages can be handled in house. Just make sure the situation is handled correctly from the start, this will avoid further complications down the road! Take a moment to make sure you truly understand the situation and how it needs to properly be handled.

Understanding what Mitigation means

Disaster response companies will first need inspect the affected area(s) and formulate a proper plan. Once this has been approved by you, mitigation can begin. Depending on the actual size and scope of the damage to your building, our technicians can complete the mitigation process in a matter of hours, or it may possibly take several days. Crews will remove all water from the affected area and any water-damaged materials which cannot be salvaged by our drying process. We then, use high-powered fans and dehumidifiers, our team members will totally dry the affected area. After the cleanup and mitigation is complete, SERVPRO will sanitize all surfaces to kill any remaining bacteria and cleanup the mitigated area.

Understanding the Restoration process

Unlike the mitigation process, the restoration effort typically takes much more time. The restoration is the entire process of restoring your building to the pre-disaster condition/state. Restoration includes rebuilding and replacing whatever was removed during the mitigation process. This can often include rebuilding structural aspects such as the roof, ceilings, walls, or even floors. It also includes repairing or replacing drywall that was torn out and refinishing it and replacing flooring or installing new carpet. None of the restoration will begin until crews have completed all aspects of mitigation, including the drying process.

In catastrophic flooding and storm damage, the company may have to rebuild your building from scratch. If you choose the right cleanup company, you can feel good about returning to your building and getting back to business. The company you choose will help make your place safe once more, even after the most severe damage.

Trust the experience and expertise of the team at SERVPRO of Bloomington/Pontiac to take care of your business because we are Ready For Whatever Happens.

Contact SERVPRO of Bloomington/Pontiac at 309.8247.7500, 24/7/365. For your complete Mitigation-Restoration needs.

7 key things to consider when looking for a Restoration Company

5/6/2022 (Permalink)

Ready Plan represented Let us be part of your Ready Plan!

When a disaster strikes, it can be an overly stressful and highly a costly experience. Choosing the wrong restoration company can make a significantly add to that stress and do more harm than good. 

Overcharging, unnecessary delays, poor workmanship, as well as risky behavior are common problems in the current industry. But being aware of the right things to look for, you can save yourself from considerable headaches and added expense.

Here are 7 key things to consider when choosing a restoration company:

  1. Are they licensed, insured, certified and have positive reviews?

There are several reasons to only work with licensed and insured restoration companies. For one, licensed and insured professionals can legally address your building emergency, freeing you from legal and financial liabilities. If things go wrong with an unlicensed or an uninsured restoration company, you’re vulnerable to fraudulent charges and lawsuits.  

One certification to verify is IICRC (Institute of Inspection, Cleaning and Restoration Certification). Additional certifications expand the types of emergencies that the restoration provider is equipped to respond to. SERVPRO of Bloomington/Pontiac lists all current certifications.

  1. Are they available 24/7?

Emergencies are unpredictable. How dare they right?

But when disaster strikes, you need the team that’s prepared to respond at any time of day and on any day of the week. A company that offers round the clock servicing is a must. How long is their average response time? Part of availability is their communication. You will want to be kept in the loop with the timeframe for the situation, what will be needed of you, and how your property will be impacted. In emergency situations, time is essential and proper communication goes a long way to make sure things run as on task as possible. 

  1. Do they have a good reputation in the community?  

Online reviews can make us skeptical. Are they paid or are they authentic? It can be hard to tell. So, look at more than just reviews- Have they been serving the local community long and do they do much for the local community? Does anyone local want to recommend them? How long have they been in business and what type of resources do they have? And what do they specialize in? 

These are all questions to consider. Of course, doing a estimate comparison is always a smart course, but remember, cheaper is not always better.

Don’t assume that the cheapest estimate is the best deal. In fact, going with a cheaper but less reputable restoration company may cost you much more in the long run. Quality and experience should be paramount. 

  1. Are their technicians trained to handle multiple issues at once?

An emergency can uncover other potential issues that need to be addressed. A call for water damage may also require mold remediation and/or asbestos abatement. In most cases, a building restoration company will need to bring their work to a halt and call in another team to handle the new issue. This adds cost and delays to a project. Look for a building restoration company that has a fully cross-trained technicians that are equipped to address any situation they come across.

  1. Are they taking measures to protect their clients from COVID-19?

The SARS-CoV-2 virus is extremely contagious and is responsible for the COVID-19 pandemic that has taken the lives of millions around the globe. Even during building emergencies, every precaution should be taken to keep occupants safe from potential infection. 

Ask your building restoration company what protocols they are taking to prevent the spread of COVID-19. Our staff is educated on protocols on protecting clients and themselves. A building restoration company that is dedicated to keeping their clients safe while they perform their work will be happy to answer these questions for you.

  1. Is it Local? What do they do for the community?

What is the difference if the company is local or nationwide? Sometimes not much-sometimes a large difference. For SERVPRO of Bloomington/Pontiac, we have the benefit of both. Our franchise is locally owned and staffed but has the benefit of a national brand. We can service all size project and all types of damages-and know we have a strong team behind us if we need more. We take great pride in our local outreach and involvement in numerous local groups. Knowing that keeping our community strong, keeps our business strong-this helps everyone grow!

  1. Do they communicate?

When preparing to hire a company-watch for their response to you and ask others how their communication was.
Communication is key to a successful demolition of damage. It is also key to putting it all back together. SERVPRO of Bloomington/Pontiac strives to keep an open line of communication from start to finish-you need to know what is happening and when. It helps keep the project on track and removes any confusion that may occur.

 It Pays to Ask the Right Questions.

 Choosing the right building restoration and emergency recovery partner doesn’t have to be a difficult process. With the right research and questions prepared, you’ll be able to pick a company that has the experience, equipment, and expertise that will meet your needs and give you peace of mind you deserve.

Contact SERVPRO of Bloomington/Pontiac today with any questions you may have or for any services you may need!



Springtime Storm ready for Home OR Business

3/16/2022 (Permalink)

Storms to Spring We look for the sunshine in any storm-why can't we also be ready for the storm to find the sunshine faster?

Sometimes a quote the infamous American writer, Mark Twain fits best:

 “In the spring I have counted one hundred and thirty-six different kinds of weather inside of four-and-twenty hours.”

In Illinois-we know this all too well!

 While 136 may have been a bit much, spring weather can be very unpredictable.  Changing from sunshine to storms within a single, day even a couple of hours. 2022 is evolving to be one of the most active and dangerous spring severe weather seasons. Make sure you and your business are always prepared for the varying conditions and their potential threats.

For instance: during a spring storm, your business is at risk from the following situations,

Power Outages

Communication Disruption or Delays

Transportation Delays

Employee Absence for a variety of reasons

Damage to Facility/Equipment

Planning for spring weather and unknown risks is the same as planning for any other severe weather event. Use the guidelines below to ensure your safety and minimal business disruption, allow SERVPRO of Bloomington/Pontiac to be your ONE STOP SHOP for all things start to finish!

Monitor any Warning:

Monitor all local weather alerts on the radio, TV, and Internet. Social media is growing quickly to be a great method for tracking the news but only rely on reputable sources.

Seek Out Closest Shelter:

Always have an exit strategy prepared. Know how to get out of your area if evacuations are required and know where to cover. (Keep this posted at all times)

Make sure everyone within your company property is aware of your emergency preparedness plan, and that drills are practiced regularly. Hence, the response in an event is second-nature to everyone.

Have Back-Up with a Back-Up:

In case of a power failure, which is likely during a heavy storm, have on hand a backup generator and fuel to minimize downtime and continue to run necessary equipment. Have a way to contact emergency personnel if required.

Always backup your digital files on your computers on a regular basis. All copies should also be stored in an alternative safe location.

Perform Regular Inspections: 

Thoroughly inspect the exterior and interior of your facility, as well as your equipment. Knowing that everything is functioning is required for proper day-to-day functioning but also for an emergency situation.

Restock Your Emergency Kits & Check Your Smoke Detectors Properly:

Ensure your emergency kits are all properly stocked and ready. Items to include Flashlights (with extra batteries), blankets, clothing, water, non-perishable food, first aid kit, and important documents and files (insurance, medical information, etc.) you may need to stay away from your business for several days. Also, if you haven’t done so recently, check the batteries in your smoke detector as well as make sure they are up to local code. This is for your home or business.

As you can see, the plan above is similar to all plans for a severe weather event. Just remember, once a warning is issued, you don’t normally have much time to prepare – So, take action now to be ready.

SERVPRO of Bloomington/Pontiac is here for your Disaster Restoration/Reconstruction needs. Our staff is trained on exactly how to repair damage issues and get your home or business back to the space you need.

Call us today at 309-827-7500 or visit our website at

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How important should we make choosing a Restoration/Reconstruction Company?

3/10/2022 (Permalink)

Fleets at the Ready Choose the Team always ready to help!

How important is it to choose the correct Restoration Company when experiencing a fire, flood, or another disaster?

First, it is stressful.  How to choose the right restoration company SHOULDN’T be. SERVPRO of Bloomington/Pontiac knows that losing your home or business, even having it damaged in such an event, is traumatic. Given every emotion experienced in such a situation and so quickly, it can be difficult to know who to turn to.  This should help you decide what steps to take towards putting your home and life back together.

Next, it is imperative to choose only qualified and experienced restoration contractors or companies.  This will help alleviate the stress during this process, not add to it.  All restoration companies should listen closely to you, keep an open line of communication, and guide you through the entire restoration process. The truth is, they don’t always. Our goals are to always keep that line of communication open. From our fantastic office staff to our crew that will deliver your personal items back once the reconstruction/restoration is complete. The entire process should always be seamless and clear.

The following questions will help you sort out what a restoration contractor or company must be able to do for you-or at least give some guidance.

1-How much experience do they have working with insurance companies?

SERVPRO has successfully completed work for thousands of clients, should be very familiar with various carriers. We thoroughly understand the policies and required operating procedures that will ensure each restoration claim is paid. If there is ever any question, our staff works with adjusters to make sure any confusion is corrected.

2-Should you choose someone you know (family or friend)?

Maybe you have a family member or friend who is a general contractor or who works in the construction business and think it might be a good idea to consider them for your remodeling and construction. Sometimes yes, Sometimes no.

Unless they are genuinely experienced in restorations following a disaster, it is probably not a good idea. Additionally, the restoration process is incredibly stressful and this could put a strain on your relationship. It may even cost you more money in the long run if they don’t truly know what they are doing. These are just things to always keep in mind.

3-Should you consider the contractor or company who built your home or business originally?

Your home or business was probably originally built by a general contractor or construction company. While they are great choices in most building situations-especially yours, in restoration, they are often are unfamiliar with an insurance restoration process. This is an entirely different animal.  The type of work required, such as mold remediation, water damage restoration, fire and smoke damage, and many other specialized work items are often unusual for them to manage.

Companies that work specifically on restoration projects, such as SERVPRO of Bloomington/Pontiac, are trained and experienced in the work required-following strict industry standards.

4-Could, not a cleaning company do all the work?

When there has been a fire or flooding, some people wonder if the clean-up could simply be handled by a cleaning service, after all the smoke has cleared and the water has dried. Unfortunately, this type of damage goes well beyond superficial cleaning. Microscopic toxins and particulates are found in the walls and often in substructures. This can cause hazardous mold and related health conditions if not adequately treated in a time-related manner.

If you are in need of a proper restoration company, call us at SERVPRO of Bloomington/Pontiac. We can help you through whatever restoration work you need and the reconstruction project. We can make the process as stress-free as possible.

24/7/365 309-827-7500

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Being Storm Prepared!

2/17/2022 (Permalink)

Graphic with text and SERVPRO logo When disaster strikes, know who to call. SERVPRO is ready 24/7/365

Winter Storm Checklist

Are you ready for any type of winter storm that hits? Storms are changing rapidly and affecting people far differently. Is your home as ready as you are? SERVPRO of Bloomington/Pontiac wants to make sure our clients and our community have every tool at their disposal. We are always ready and here to help when disaster strikes. We can help get your life back to pre-disaster.

In order to help be ready-use some of these tips, tricks and helpful fyi’s to be ready:

*Make A Plan: Be ready BEFORE any sort of Storm hits. Plan ahead. If you are in an area prone to winter weather, hurricanes, heavy rain, etc.-be sure to create a disaster plan for your family.

*Prepare Your Home and Your Car(s):

     Weatherproof your home

-Insulate any water lines that would run along exterior walls. This is so your water supply will be less likely to freeze.

-Caulk and weather-strip all doors and windows.

-Insulate walls and the attic.

-Install storm or thermal-pane windows or cover windows with plastic from the inside.

-Repair roof leaks and cut away tree branches that could fall on your home or other structure during a            storm.

-Have your chimney or flue inspected each year. If you want or need to use your fireplace-make sure it is ready.

-Install a smoke detector and a battery-operated carbon monoxide detector. These protect those in your home when trouble does strike.

Create an emergency car kit.

It is best to avoid traveling, but if travel is necessary, keep the following in your car:

-Cell phone, portable charger, and extra batteries

-Items to stay warm such as extra hats, coats, mittens, and blankets

-Windshield/Ice scraper

-Shovel (Portable)

-Battery-powered radio with extra batteries

-Flashlight with extra batteries

-Water and snack food

-First aid kit with any necessary medications and a pocket knife

-Tow chains or rope

-Tire chains/Ice slippers

-Canned compressed air with sealant for emergency tire repair

-Cat litter or sand to help tires get traction, or road salt to melt ice

-Booster cables with fully charged battery or jumper cables

-Hazard or other reflectors

-Bright colored flag or help signs, emergency distress flag, and/or emergency flares

-Road maps

-Waterproof matches and a can to melt snow for water

Steps that need to be taken BEFORE the storm hits

*Listen to your local weather forecasts and re-check your supplies

*Bring your pets indoors

*Check on your elderly neighbors and family

*Make sure the car is ready (with a full tank!)

*And don’t ever PANIC!

Springtime Weather-We got it!

2/17/2022 (Permalink)

Clogged Gutters Do you know what is hidden in your gutters? Surprise!!

Prepare your home for spring weather and storms

We can’t stop mother nature. No matter how much we try, no matter how much we prepare-she still wins. The difference is-being prepared helps to minimize damage.

Springtime weather reminders

Let it flow. Let it flow!!

Remove fall and winter debris from your gutters, drains, and downspouts. This allows heavy rains to flow freely off your roof and away from your home. Be sure that downspouts are secure and that water is draining well away from your home and not toward your foundation. Add extensions if they are necessary.

Trim the trees. Hire professionals-Watch for Power lines!

 Prune saggy limbs and branches so they don't snap off in a windstorm and land on your home or a power line. This can cause fire and or water damage. This could even potentially injure someone(s) in your home.

Check the pump(s).

If your home has a sump pump or two, test them to make sure they are clean and operable and that the outflow is draining properly. Consider using a battery-powered backup sump pump as the secondary. This will help to keep the system working if the power goes out. Furthermore, an automatic standby generator can ensure your sump pump and other electrical systems continue to run during power outages.

Stow your gear or lock’m down!

When strong winds are forecast, secure patio furniture, and other yard items or put them in your garage or a shed so they don't become dangerous projectiles. It also saves from having to replace items.

Cover up and close it up…

Close and secure storm shutters if your home has them. Keep blinds and shades drawn and tape or tack window coverings around the edges to help protect you from broken, flying glass. Tie thick blankets over vehicles that are exposed to the elements to diminish damage from hail (if they are outside).

If power outages are common in your area, prepare an emergency kit and keep it in a central location in your home along with a plan. Make sure everyone in your household is familiar with the plan.

And when that limb breaks and puts a hole in the kitchen-SERVPRO has the team to help put it back.

SERVPRO of Bloomington/Pontiac is here for your Storm Damage needs. Our staff is trained on exactly how to fix your issue and get your home back to the safe and beautiful space you want.

Call us today at 309-827-7500 or visit our website at

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How to keep your sump pump from freezing

2/17/2022 (Permalink)

Sump Pump Details Did you know that your Sump Pump can Freeze up? Do you know what happens when it does?

How to Prevent the Sump Pump Line from Freezing

When the sump pump discharge hose freezes, your sump pump has to work harder. This can be the result of the heat and may fail completely as a consequence of overheating. The next time water builds up in your sump basin, this could be problematic for your home. Follow these precautions to avoid your sump pump line from freezing and flooding.

Sump Pump Maintenance Tips:

Outside of your house, make sure the sump pump discharge line is sunken in the ground or raised above grade at a downward angle.  To protect the pipe from freezing, bury it at least five inches below the frost line (the maximum depth of ground below which the soil doesn’t freeze).

Connect a freeze-resistant hose to the end of the discharge hose. Discharge water at least 20 feet from the foundation. Use a smooth, rigid hose to ensure there is no place for water to accumulate. Water in pipes that are too straightened is more prone to freeze-this is a detail many are not aware of.

To keep the discharge and intake sections of the sump pump from freezing, insulate them and the pipe connecting the two. Cover the outside pipe with anything that won’t block the pump but will block the weather. Don’t put any anti-freeze in the sump pump that's a bigger problem.

Check your sump basin and test the sump pump from time to time to ensure that it is in good working order.

If your sump pump pipe is frozen, use portable heaters to thaw it. Don’t use a blow torch to melt the line because you risk hurting yourself or damaging the property. If you can’t thaw the hose on your own, turn off the sump pump and call a professional plumber.

SERVPRO of Bloomington/Pontiac is here for your water needs. Our staff is trained on exactly how to fix water damage issues and get your home back to the space you need.

Call us today at 309-827-7500 or visit our website at

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How can you tell if there is water damage inside your cabinets?

2/11/2022 (Permalink)

Water Damaged Cabinets What can your cabinets handle? Do you know what's lurking?

How can you tell if there is water damage inside your cabinets?

The kitchen is the heart of any home. Your bathroom is often the sanctuary. Both rooms have several plumbing connections and built-in cabinets. These cabinets could be wooden or composite. They can be painted, stained, or even open shelves. But if your cabinets are damaged from any leak, you’ll have to make sure they are repaired or they will need to be replaced.

And it’s a HUGE investment.

Kitchen cabinet costs range widely. This could be anywhere from $100 to more than $500 per linear foot. Example:  For a typical 10-by-10-foot kitchen, the national average to replace or install cabinets is around $5,000 to $6,000! Are you ready? That’s why we try to help property owners to be mindful of proper drying and maintenance of their cabinetry.

Even a very small amount of water could cause them to swell, split or ruin MDF. For solid wood cabinets -the damage could be expensive as well. The key to fixing water-damaged cabinets is to identify the damage first, remove the water and dry them out completely next and assess repair needs.

But what are you looking for?

Visible Signs of Any Water Damage

SERVPRO water damage restoration experts recommend you familiarize yourself with the signs of water damage anywhere in your home. A small splash on a cabinet surface will simply evaporate quickly-harmless. The concern comes from an extensive amount of time, when moisture sits in an absence of sunlight and/or ventilation. Different cabinet materials show water damage in very different ways.  MDF cabinets will absorb moisture and swell, this causes instability in the material. Shortly after this happens, your kitchen cabinets might bubble and the veneer might peel off.  Worst case: the entire exposed edge may crumble to dust.  

Cabinet Water Damage When NON-Visible

One very obvious sign that wood cabinets have been water damaged is a dark stain. A closer inspection is that they are losing their finish or sheen and then look deeper. When a wood cabinet has been waterlogged, moisture will affect paint, veneer, and metal handles. And could even start to show mold.

When bases warp, the doors and drawers won’t close well – causing more issues.

Follow these signs and hints; have the water damage restoration experts at SERVPRO of Bloomington/Pontiac fix the water problem and repair/replace your cabinets.

Is There A Moldy Stench in the Cabinet Area?

Especially in the cabinets under your sink- you may smell the “mildew” odor. It’s earthy, funky, and just plain nasty. Trust your nose-they never lie. Look for any discoloration and sometimes a fuzzy and mottled area. Fix the leak-then fix the Cabinet.

Can I Just Paint Over the Damage-There is a Thing for that Right?

Painting wood cabinets is no different than painting any other solid wood surface. Prep and painting properly should produce a beautiful product.  But laminate kitchen cabinets are much more difficult.

As long as the water did not delaminate the top layer from its base material, you can leave the cabinets as they are before your paint. But if the base were damaged, the coverup is only a temporary fix. Replacement is about it.  Cabinet refacing falls between a total replacement of cabinets and a high-end paint job. Professional refacing involves replacing old cabinet doors and drawer fronts.  But if the structure of the cabinet has been exposed to water, changing the front won’t fix the problem.

SERVPRO of Bloomington/Pontiac is here for your water needs. Our staff is trained on exactly how to fix your water issue and get your home back to the safe and beautiful space you want.

Call us today at 309-827-7500 or visit our website at

Like and follow our Social Media for more informational tips and other promotions!