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How to handle water damage and carpeting

6/29/2020 (Permalink)

Check the Padding Can your carpet be saved?

What happens when water affects your carpeting?

So often, a homeowner has water seeping into their home. It varies in amounts and can be from flooding or even broken pipes. Once you clean up the water-you have to remain concerned about mold. 

It doesn’t take much water for mold to grow and do a lot of harm. Flooring is at the top of watching for damage. Cleaning water-soaked carpets and floors is difficult under any conditions, but in the aftermath of a storm or flood, contamination by mud, silt, sewage and mildew, can make the issue so much worse.

Prevent mold growth by drying water damage quickly and effectively.

The sooner you start drying and cleaning after a water damage, the sooner you can stop mold from growing under your carpet. The tools are simple: fans, bleach solution and appropriate cleaners. SERVPRO of Bloomington/Pontiac has all of the equipment and cleaners needed to appropriately cleaned and protected…. with the added protection of a certified trained crew to take care of it. 

Water has to be removed as quickly as possible.

There are machines that can remove water, there are also larger machinery that restoration companies have that can remove large amounts of water much more efficiently. The quicker you remove the moisture, the sooner it can dry to avoid damage.

Use fans to effectively speed up the drying process and a dehumidifier to dry it out.

It can take several days for fans to completely dry a water damaged area appropriately. The good news is that they also help circulate fresh air and eliminate odors. These machines remove excessive moisture, which makes the air feel cooler and limits mold and mildew growth. Any equipment that helps dry out the air and the ground will speed up the drying time for your damaged floors and coverings as well as walls affected.

Steam clean carpet and flooring, sanitize walls/baseboards affected.

Steam clean all carpets to properly sanitize and deodorize. Removing water, drying and cleaning carpets quickly make it possible to save the carpet.  However, water-damaged carpet padding must be replaced. Replacing just the padding is much less expensive than having to re-carpet an entire area.

Anything touched by storm water should be sanitized and cleaned.  Clean all walls, hard-surface floors and other household surfaces with soap and water as well as sanitized. Restoration companies should be able to complete all these services properly.

Finally, Check the furniture

Look for water damage and remove furniture from wet flooring. Water damage can easily be hidden underneath rugs or carpet, so be sure to give your home a thorough inspection if you suspect water damage.

Take great care in repairing your home. SERVPRO of Bloomington/Pontiac is here to help you. We have the certified trained staff and equipment to take care of your home.

Hardwood Floors and Water

6/29/2020 (Permalink)

Wood and water doesn't mix What do you do when you want to save your floor?

The importance of cleaning wood floors & woodwork after a water damage

After wood floors have been covered with extensive moisture, they need to be cleaned, flattened and possibly replaced. How is this determined? When do professionals need to be called in?

The answer is, call the professionals. If you have wood floors or woodwork to save, call in the professional cleaners. SERVPRO of Bloomington/Pontiac has trained professionals on mitigation and remediation-they will let you know up front what it takes to save woodwork-and if it’s not.

Before the house dries out, scrub all woodwork with a stiff, but nonabrasive brush, plenty of water and detergent to remove mud and silt from corners, cracks and crevices. Floodwaters tend to accumulate in partitions and exterior walls. Draining these areas as quickly as possible is the most important first step. Insulation and structural pieces can dry properly if the moisture is removed.  Remove the baseboard and drill holes between studs a few inches above the floor. This part of the process looks strange-however it allows air to move and dry without having to rip the entire wall out.

If refinishing is necessary, wait until moisture has dried from all wood framings, between walls, floors, and backs of trim. This may take several months-our professional team can place all appropriate equipment and test to have this done as quick as possible. The big question, what happens if the wood floor looks like damage may be setting in.

Wood floors may buckle-There is only so much you can do. Leave them alone to dry. Dry wood as fast as possible without aggravating shrinkage. Open windows and doors wide enough to give good ventilation on dry, non-humid days only. Maintain a temperature of 50 degrees to 60 degrees in the house. Keep fans running to keep the air moving. After the house is dry, there are several possibilities for renovating the floors. Some of the buckled flooring may be pounded into place with nails, some bumps may be removed by planning or sanding down. Heavily planed floors may never be used uncovered, but a smoothed old floor can serve as a base for a resilient hard surface floor covering.

Mold and mildew are common problems with wet wood. Badly infected wood must be replaced. The professionals will let you know if removal is the only option.  Clean mildewed floors, woodwork and other wooden parts by scrubbing with appropriate solutions and rinsing with water-then drying-But always call the professionals to test and receive appropriate guidance.

Then apply a mildew-resistant finish.

Don’t give up on your floors-but be diligent, go to professionals, and know where you are with your floors. Call SERVPRO of Bloomington/Pontiac to have your cleanup done right!

Roof Damage happens anywhere

6/29/2020 (Permalink)

Tarped Roof We can help get you back on track

What to look for on your roof, after a STORM.

It doesn’t matter where you live in the United States. Every location has its own hazards for roofing. Weather varies from Hurricane to Hail to Snow to Tornadoes-it all wreaks havoc on a home…. especially a roof.

So, what do you do after a Storm? How do you identify roof damage, and what should you do about your roof after a major storm? 

Types of Roof Storm Damage 


Hurricane-force winds, which are 74 mph or greater, can cause visible damage to your home’s roof. High winds can remove or tear shingles- leaving the underlayment, roof deck, or waterproofing material exposed to the elements. Those then can become saturated and leads to damage inside the building.

During less severe storms, sudden, sharp gusts of wind can lift and even curl up the shingles.  When shingles are installed, they’re purposefully overlapped to create a water-tight seal. This lifting and curling can break this seal, potentially leaving your roof exposed to damage from wind-driven rain.


Hailstorms typically are relatively short and rarely last for longer than 15 minutes. Hailstones can leave dents or marks in shingles and knock shingle granules loose. This is problematic because these granules protect your roof against rain and sun damage. Hail can also ruin the pleasing aesthetic appearance of your roof’s surface. This damage happens fast-and will need to be repaired quickly as well.

Standing Water

Roofs without proper drainage can experience problems with standing water after big rainstorms, especially in uneven areas. Clogged gutters cause backed up rainwater under your shingles, which allows moisture to potentially penetrate the underlayment or the roof deck. Water then can seep into a building causing mold and damage.


Depending on how severe the storm can be or what kind of storm, debris can end up on the top of your roof, everything from small branches to larger tree limbs. Large objects can dent or impact the surface of the shingle, leaving that area of the roof vulnerable to moisture intrusion, whereas lighter branches may not be as much of a problem.

SERVPRO of Bloomington/Pontiac can help tarp most buildings and work on repairing any issues that move towards the inside of your structure.

We can handle any size storm

6/29/2020 (Permalink)

Hotel From several homes in one area to a Large building-Storm preparedness is the key.

No Job is ever described as Too Large for SERVPRO

Our Commercial Large Loss Division Teams are the best in the business. SERVPRO of Bloomington/Pontiac can have a Large Loss Team in any of our Locations within an hour. This team is built up of the best in restoration and these specialists are qualified and ready to go. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. No detail is left untouched.

At SERVPRO, the difference is our ability to dispatch trained production professionals and keep costs affordable through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO of Bloomington/Pontiac.

Those whom have utilized Large Loss Teams:


Property Managers



With the ability to mobilize local command centers as well as the resources of more than 1,700 Franchises nationwide, no disaster is too big. Call our office to schedule a time to go over Large Loss Teams and know ahead of time what we do and how we do it. Let us take care of your property.

Call SERVPRO of Bloomington/Pontiac at 309-827-7500

What SERVPRO does for you

6/29/2020 (Permalink)

commercial spot We are here to service from start to finish.

SERVPRO of Bloomington/Pontiac franchise professionals understand all situations.

As an agent, adjuster, contractor or manager you have a responsibility to keep costs down while still providing the best services possible for your customers/residents. SERVPRO Professionals are qualified to help. The results we produce speak enough for themselves.

Our Emergency Response to Claims

Restoring property is the SERVPRO of Bloomington/Pontiac’s first priority. Your customers will appreciate the immediate response we provide. You will know everything is being done to limit the damage and turn properties around. We are well aware that restoring a property is more economical than replacing most properties. SERVPRO will make sure all pretesting is completed on every loss to determine what can be restored and what cannot. 

The professionals with SERVPRO can provide an itemized loss inventory system. This includes an Excel report and pictures of those important items.

Electronic Claims Information Available

Our Claims Information Center provides fast, accurate information you need to make sound decision. These include Notice of Loss, Detailed Estimate, Photos, Forms and Paperwork as well as a Complete Electronic Job File and many more.

What we do on our end?

Effective training and certification is the best way to help ensure your customers receive the service they deserve. SERVPRO of Bloomington/Pontic professionals are trained to IICRC standards in Fire and Water Cleanup and Restoration. They are also diligent on continuing education classes available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility. We continue to only use qualified professional vendors to help service customers as well.

A SERVPRO of Bloomington/Pontiac professional's main job is to complete work the customer needs and wants. They perform quality service and to report to you quickly and thoroughly. Working together we strive to save you time so you can focus on your priorities. SERVPRO professionals documented, measured performance increases value to you and your shareholders, managers and customers.

SERVPRO leads the industry in the fire and water cleanup and restoration. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

When you need us. We are here.

SERVPRO Bloomington/Pontiac 309-827-7500

Why Choose SERVPRO for Fire Damage

6/29/2020 (Permalink)

Burned Room Who do you trust to take care of your home?

Why Choose SERVPRO for Fire Damages?

Fire damage restoration is a delicate task that should only be handled by professionals. What’s left after a fire is not just fire damage. There is water damage and possibly structural damage necessitated by firefighters to control and assure that the fire is fully extinguished.

Fire-retardant chemicals, soot and smoke damage fill an area and can create toxicity that must be handled quickly and carefully. Professionals with SERVPRO of Bloomington/Pontiac are trained to maximize the salvage of belongings and can try to prevent further damage. We will be there as the fire is extinguished by emergency personnel in order to start the process. We want to take some of the stress out of an extremely stressful situation.  We will work quickly to assure your property is secure through our board up services. The following are a few important aspects of Fire Damage Restoration you need to keep in mind.


Once the fire services are done controlling the fire, our experts carefully and efficiently inspect the site for damage. They will classify the damage according to the cause i.e. fire, water, chemicals, and smoke. After determining the type and level of damage, we shall create a custom detailed report and generate a restoration plan. We will work with you closely throughout the restoration process.

Eliminate smoke odors and removal of residue

We will eliminate smoke and odors from the site. Smoke is corrosive and may cause further damage to your possessions and so it is imperative to eliminate it first.

We remove soot from the entire structure as well as removing wet carpets to discourage mold growth.

Protect undamaged property

There may be parts of your property that were not affected by the fire. The restoration team will seal off these areas to avoid damage from smoke, soot, and odors. Items in these areas will be moved to a storage facility through inventory and packing to ensure their well-being and safety.


We will repair, replace, and rebuild any affected areas. The items damaged beyond repair are listed for the owner and will follow up with your insurers. Belongings that can be cleaned are restored and returned.

For fire restoration in central Illinois contact SERVPRO of Bloomington/Pontiac.


Build a Relationship

6/28/2020 (Permalink)

Partership Let us be a resource for you

Building Relationships is Good for Business

SERVPRO of Bloomington/Pontiac is dedicated to getting your business or Commercial property back up and going quickly. Don’t let an emergency force you to depend on a partner you don’t know. At SERVPRO, we are here to help you prepare for the unexpected. We also provide several services non-emergency related. Building a relationship with a trusted partner is good business. Meet our staff, review scenario plans, run through situations, tour our buildings or let us partner with you on community events. We are also a locally owned and operated business. We help you be ready. We can help get your facilities back to where they were and/or better!

Don’t let an emergency get in the way of the foundation of a strong business. Strong businesses are built on a foundation of strong relationships-this has always been true. The relationships business owners, operators, marketing and other employees are relationships you are building with customers.

The businesses who reach out to us are in a time of crisis. Because of this, these relationships should be built on a foundation of need. We want you to have your confidence established before-by doing this-we can only make this relationship stronger!

To learn more about building relationships that will become the basis of your commercial business needs. Contact SERVPRO of Bloomington/Pontiac, we are here to help. “Like it never even happened.”

Firework Safety

6/28/2020 (Permalink)

Celebrations! Enjoy Fireworks safely and with your families!

Basic Firework Safety

Fireworks are dangerous.

This is nothing new. This is a fact. However-there is an entertainment value in fireworks as well. Use fireworks properly, safely and observing all appropriate safety precautions. Injuries related to fireworks can range from minor to life threatening. Property damage occurs every year with improper use of these devices.

 We promote proper firework safety in our community and want our customers, neighbors and friends to follow some simple precautions during their celebrations.

Follow these safety tips when using fireworks: 

  • Never allow young children to play with or ignite fireworks.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal in your area before buying or using them.
  • Make sure they are purchased from a repeatable store.

Be safe and enjoy your celebrations!!

Garage Safety

6/23/2020 (Permalink)

Garage Fire A small issue in the Garage can turn into a large issue to your home quickly.

Keep your Garage Safe!

Fire can start just about anywhere in your home. Many homeowners overlook the Garage area for fire prevention. We all do it. -“Just put it in the Garaged”. That phrase is uttered more often then we realize. There are a few key things you can watch out for.

1: Electrical Issues

Electrical fires are so common. They can be from malfunctions in the equipment, faulty devices using an outlet, etc. Keep track of all of your wiring-keep it used safely. Don’t leave things plugged in that don’t need to be plugged in. Avoid long term use of extension cords. And if you have pets or who knows what gets into garages, make sure cords are not chewed on.

2: Flammable Liquids

Garages tend to be the catch all. All the paint, finishers and other flammable liquids are potential fire hazards. Storing these liquids properly is going to prevent them from becoming a dangerous situation. Follow manufacturer guidelines for storage and keep them in a shed if possible. This goes for your propane tanks as well-keep them stored as a flammable liquid.  

3: Clutter

Clutter can be harmful anywhere. It can cause small fires to turn into larger quickly when there is clutter around. This is also true for a garage. Keep your storage areas including your garage properly maintained and clean to avoid any additional fire issues.

 The Key is Prevention

Garage fires tend to get out of hand very quickly. To avoid a disastrous fire, there are a few things that can be done to fireproof your garage or at least help a fire from getting out of hand. Keep a fire extinguisher in or near your garage. Install a fire alarm in your garage.

Get a shed on your property where you can keep propane tanks and other flammable materials. If you cannot have a shed, find metal storage for the garage. Keeping your garage clean, organized, and free of frayed and exposed wires will help you avoid fire and keep any potential fires from getting out of hand.

Take some simple measures to avoid having a disaster in your garage and your house.

If you experience fire damage, call the fire restoration professionals at SERVPRO of Bloomington/Pontiac309-827-7500

Appliances that Can Cause Damage

6/22/2020 (Permalink)

Water Damage from Appliances It's all nice until your appliances turn on you!

Appliances that are most likely to cause a water damage

Water Damage is most common during a storm situation or a broken pipe. One thing to keep in mind however malfunctions from appliances often happen as well. Pipe bursts or leaks as well as just common appliance mishaps can cause just as much if not more damage.

Hot Water Heater

Any sort of break or leak in a hot water heater can cause major damage. Performing yearly maintenance or check ups may seem costly or inconvenience, but that can be far less than cleaning up the flooding afterwards. If at any time you notice leaking from around the water heater, make sure you contact a repair company quickly. The sooner the issue is mitigated, the less damage you will need to repair.

Air Conditioners

Air Conditioners typically are located outside the home. Most homeowners/renters don’t feel like water damage can occur from them. However-a window unit or a unit that runs through a humidifier in the home can cause a water issue. Attic air conditioners can run the largest chance of becoming a water damage hazard. Keep an eye out for moisture and leaks and notify a professional to repair as soon as possible.  

Washing Machine

Washing Machines hold a large amount of water, sometimes several times a day. Hoses typically are the largest source of water damage associated with washing machines. However, modern front load washing machines introduce another complication. Front door gaskets can get worn out and rip-causing water to flow out. Make sure your gasket and hose are in good shape with regular checkup. You will also want to watch out for clogged drains, this will cause the machine to not unload properly, causing an overflow issue.


Leaky refrigerators are really an issue and can be a slower problem to address. Problems with the fridge could mean an issue with food inside as well as water damage. This is typically caused when a water line is either frozen or clogged in the defrost drain. Be sure to check your fridge on a regular basis to make sure the temperatures are right and you have no water coming out.  


The Dishwasher is a large cause of issues at the home. Drains, hoses and other connections can fail-leading to damage.

The older any of these appliances are, the more likely there will be function failures. Be sure to be aware of what state they are all in and check for damage. Life does happen and if you see an issue with any of these-contact SERVPRO of Bloomington/Pontiac. We can walk you trough what needs to be done and what we can do to help you get your home back in order. Don’t wait to get help. The longer water is allowed to sit, the more time it has to spread and cause more costly damage.