What our Customers say...
SERVPRO recently restored a basement room that had water damage. The room looks better than it did before the damage! Michael, AJ, and the entire SERVPRO team did an outstanding job and were so easy to work with! I highly recommend their services!
Great service, great people they employ, highly recommend...Bloomington/Normal and areas they service.
Well explained! We appreciated all the safety precautions taken and the great job cleaning!
Overall a great experience. Thank you so much for arriving so quickly and getting things cleaned up!
I was impressed by the on-site personnel that completed the services.
Could not have asked for better service!! Thank you for helping us sooner than anticipated upon initial contact. So relieved you have trustworthy employees. Friendly and professional.
I was impressed!
The team knew what they were doing & really helped!
Thank you so much for helping me get my basement cleaned up. Fast Response & great workers. I am keeping your number handy in case you are needed again. Thanks again.
Fast, professional and tidy.
Turned out better than I expected.
Knowledgeable, professional and clean.
I was very pleased with the results in our break-room.
Quick and informative.
We thought the water damage in our basement had ruined everything.. Please tell your crew that we cannot thank them enough
The front office carpet looks like new. Thanks SERVPRO.
We have complete confidence in SERVPRO if we ever need them again.
Anthony and Dave were fantastic. They new exactly what to do and kept us informed the whole time they were here.
The SERVPRO team had our production crew up and running again in no time.
The staff was professional and polite.
Helped me move a couple of items that they were not part of their job. Very grateful.
The floors look great and we didn’t have to shut down completely while your staff worked.
Your crew was great!
The estimate that was given was right in line with the final cost.
Great job keeping our downtime to a minimum.
Our sump-pump failed during the storm and water was in every room in the basement. I believe SERVPRO was responsible for saving a lot of our belongings that we thought were lost for good. Can’t thank you guys enough.
I will recommend SERVPRO to everyone.
Showed up not long after we called our insurance agent and took care of business. Thank you all.
The guys were professional and polite. We were worried about all the soot, but SERVPRO assured us they would take care of it… and they absolutely did! Great job!
Keep up the great work, great customer service with empathy!
Fit me into busy schedule for a carpet clean to allow a tenant to move in on time. Thank you.
All the guys were great. Michael was outstanding at explaining everything and has great customer service.
Friendly, honest, responsive
Sam and staff did a great job!!!
Sam and other personnel that set up fans, etc. and cleaning of carpets were friendly, courteous throughout! Thank you!
Right from the minute SERVPRO came they assured us that they would take care of everything.
Service was great. Any questions or concerns were addressed promptly. Thank you.
Thank you, Thank you, Thank you
The team was always on time or early. Very reliable!
I made two phone calls to office, one during service, and one when job was completed. Nothing but the BEST!
Extremely helpful and professional service! Could not have asked for better people in our time of crisis!
When my basement flooded while I was on vacation it was a nightmare to come home to. The SERVPRO staff assisted us in getting through the situation as we had no idea where to start; they gave us a path to rebuild.
I was very satisfied with your work. The employees were all very nice. Thank you.
Your Men showed up quickly and were so polite, they did a great job drying my flooded basement.
Great, professional service. Explained thoroughly process. Showed me what they found. Actually praised me for my work trying to rip out dry wall on own. I am so happy they came and got the job done. Cleaned whole area where had to rip into the wall. I recommend them to anyone.