Large Loss Doesn't Have to be a Large Headache.

8/5/2022 (Permalink)

What can SERVPRO Large Loss do for you?

When your commercial property is suddenly hit with devastating damage due to a storm, a flood, a fire or any other disaster - WE ARE READY. 

Visit our website, talk with a Project Manager or Marketing rep - they can help answer questions and set up a plan to have prior to any instance. 

These disasters can leave you, your employees and customers in a total shock. 

It’s important to know that you have professional large-loss specialists who are able to handle the restoration process as quickly as possible so that you can get back to business. SERVPRO’s Disaster Recovery Team is an elite team of technicians. We’re strategically located around the country and prequalified to respond Faster to any size disaster. With the aid of local SERVPRO Franchises, the process will move quickly and efficiently for your building and your piece of mind. 

Contact SERVPRO of Bloomington/Pontiac for more information and to answer any restoration/remediation question.

Call us today 

at 309-827-7500 or visit our website at www.SERVPRObloomingtonpontiac.com.

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Over The Edge 2022!

8/1/2022 (Permalink)

We are going to have some fun this year!

I am going OVER THE EDGE of the Bloomington-Normal Marriott Hotel & Conference Center on September 10, 2022, to support the kids in our community through the Boys & Girls Club of Bloomington-Normal and the Child Protection Network.

We Participated in this event last year and had so much fun! We encourage anyone whom is interested in participating to join or if you wish to see our team go OVER THE EDGE, feel free to donate!

Both organizations provide safety, support and guidance to thousands of kids every year. Help us keep these able to do what they are so great at doing!

Please visit their websites for more information:

www.mcleancpn.org
www. bgcbn.org

Support our Team!

https://www.justgiving.com/team/SERVPROBP

Supporting our Local Fire Departments

8/1/2022 (Permalink)

Let's spend some day in the sun supporting an awesome cause!

SERVPRO Of Bloomington/Pontiac is proud of our sponsorship to several community organizations. 

With the annual Normal Firefighters IAFF Local 2442 golf outing quickly approaching we want to remind everyone how easy it is to sign up!

Simply scan the QR code on their Facebook page flyer and it will take you to the sign up! Please share with any family or friends that like to golf and want to help out a great cause!

We are just Puttin' on the Ritz in 2022

7/19/2022 (Permalink)

We make friends wherever we go!

We just participated in the 2022 Mclean County Chamber of Commerce annual golf outing in Bloomington. 

This year the theme was "Puttin' on the Ritz"-while we brought in the theme in we focused on the golfers this year!

We saw some familiar faces and met some wonderful new friends!! What a great networking event!

Thanks to all the folks who took the time to stop and talk to our folks-and thanks to the Chamber for having us be a part of this fantastic event!

June Reviews 2022

7/19/2022 (Permalink)

Do you read reviews? You should

Why Choose SERVPRO Of Bloomington/Pontiac? 

Don't take our word for it? 

Take the time to read reviews and talk to those in your neighborhood to know who is the best company when you need restoration or remediation done.

We are confident you will like what you see!

Contact SERVPRO of Bloomington/Pontiac for more information and to answer any Water Damage, Fire Damage or Cleaning Questions.

Call us today 

at 309-827-7500 or visit our website at www.SERVPRObloomingtonpontiac.com.

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Golf Outings, Scaling Buildings, Blood Drives...Oh My!!

7/13/2022 (Permalink)

Swinging for the Fences!!

Here at SERVPRO Of Bloomington/Pontiac, we pride ourselves on our product, our people and our communities we serve. We have worked hard all these years to make sure we have built both a strong reputation for exemplary service to our customers and our community.

It doesn't matter if it is the Boys and Girls Club of Bloomington/Normal, AFFI, Local Fire Departments, Local School districts/clubs or even just a lemonade stand-we are there. So many more organizations are part of our circle and we are so proud!!

Sometimes it's work, sometimes it's fun and other times it's our services. We do what we can, when we can.

Contact SERVPRO of Bloomington/Pontiac for more information and to answer any restoration/remediation question.

Call us today 

at 309-827-7500 or visit our website at www.SERVPRObloomingtonpontiac.com.

Like and follow our Social Media for more informational tips and promotions!

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It's the little things.....

7/1/2022 (Permalink)

When it's not just a fire or water. When it's someone's whole life turned upside down.

Dark times lead to tough decisions

At SERVPRO, we have seen some of the worst situations to homes and businesses. While we are always ready for the structure remediation and repair-you never are 100% prepared to help the people affected. But we work very hard to be there for our clients.

Our crews work fast to work on getting your home or business back to working order, back to pre-or better than pre-disaster condition. What we can't automatically step into, is fixing the human toll-but we would never shy from being that stable person during the time of disaster.

Here at SERVPRO of Bloomington/Pontiac, it is our goal to be your choice. We want to be the one you rely on to take care of your property, while showing the utmost compassion for the lives we interact with. We are leaders in our community, we are leaders in our industry, but we also strive to be the pillar you look to for guidance. We are here to help ease the impact of of these traumatic experiences. 

Don't take the choice of a restoration/ reconstruction company lightly. You will be heavily involved in the day to day, know who you are working with. Know what they are capable of helping you with every aspect the project.

Contact SERVPRO of Bloomington/Pontiac for more information and to answer any questions.

Call us today at 309-827-7500 or visit our website at www.SERVPRObloomingtonpontiac.com.

Like and follow our Social Media for more informational tips and promotions!

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Is there a difference between Mitigation and Restoration? YES!

5/6/2022 (Permalink)

Who do you have ready to help?

Small business owners and homeowners already have a lot to deal with and dealing with a disaster in the workplace/home is the last thing an owner wants to do. Despite all the best efforts and prep, you cannot prevent all types of incidents from occurring.

If a major incident causes excessive damage to your building, you will need to rely on skilled professionals to cleanup company such as SERVPRO of Bloomington/Pontiac. There are two major components of this process: mitigation and restoration.

Advantages of Calling in the Pros

Professional crews offer the following:

• Experience and expertise cleaning up after storm or other water damage
• The right tools and equipment to clean up and mitigate the damage so restoration to your building can begin
• Timely response and quick results from our professional crew

There are situations where minor damages can be handled in house. Just make sure the situation is handled correctly from the start, this will avoid further complications down the road! Take a moment to make sure you truly understand the situation and how it needs to properly be handled.

Understanding what Mitigation means

Disaster response companies will first need inspect the affected area(s) and formulate a proper plan. Once this has been approved by you, mitigation can begin. Depending on the actual size and scope of the damage to your building, our technicians can complete the mitigation process in a matter of hours, or it may possibly take several days. Crews will remove all water from the affected area and any water-damaged materials which cannot be salvaged by our drying process. We then, use high-powered fans and dehumidifiers, our team members will totally dry the affected area. After the cleanup and mitigation is complete, SERVPRO will sanitize all surfaces to kill any remaining bacteria and cleanup the mitigated area.

Understanding the Restoration process

Unlike the mitigation process, the restoration effort typically takes much more time. The restoration is the entire process of restoring your building to the pre-disaster condition/state. Restoration includes rebuilding and replacing whatever was removed during the mitigation process. This can often include rebuilding structural aspects such as the roof, ceilings, walls, or even floors. It also includes repairing or replacing drywall that was torn out and refinishing it and replacing flooring or installing new carpet. None of the restoration will begin until crews have completed all aspects of mitigation, including the drying process.

In catastrophic flooding and storm damage, the company may have to rebuild your building from scratch. If you choose the right cleanup company, you can feel good about returning to your building and getting back to business. The company you choose will help make your place safe once more, even after the most severe damage.

Trust the experience and expertise of the team at SERVPRO of Bloomington/Pontiac to take care of your business because we are Ready For Whatever Happens.

Contact SERVPRO of Bloomington/Pontiac at 309.8247.7500, 24/7/365. For your complete Mitigation-Restoration needs.

7 key things to consider when looking for a Restoration Company

5/6/2022 (Permalink)

Let us be part of your Ready Plan!

When a disaster strikes, it can be an overly stressful and highly a costly experience. Choosing the wrong restoration company can make a significantly add to that stress and do more harm than good. 

Overcharging, unnecessary delays, poor workmanship, as well as risky behavior are common problems in the current industry. But being aware of the right things to look for, you can save yourself from considerable headaches and added expense.

Here are 7 key things to consider when choosing a restoration company:

1. Are they licensed, insured, certified and have positive reviews?

There are several reasons to only work with licensed and insured restoration companies. For one, licensed and insured professionals can legally address your building emergency, freeing you from legal and financial liabilities. If things go wrong with an unlicensed or an uninsured restoration company, you’re vulnerable to fraudulent charges and lawsuits.  

One certification to verify is IICRC (Institute of Inspection, Cleaning and Restoration Certification). Additional certifications expand the types of emergencies that the restoration provider is equipped to respond to. SERVPRO of Bloomington/Pontiac lists all current certifications.

2. Are they available 24/7?

Emergencies are unpredictable. How dare they right?

But when disaster strikes, you need the team that’s prepared to respond at any time of day and on any day of the week. A company that offers round the clock servicing is a must. How long is their average response time? Part of availability is their communication. You will want to be kept in the loop with the timeframe for the situation, what will be needed of you, and how your property will be impacted. In emergency situations, time is essential and proper communication goes a long way to make sure things run as on task as possible. 

3. Do they have a good reputation in the community?  

Online reviews can make us skeptical. Are they paid or are they authentic? It can be hard to tell. So, look at more than just reviews- Have they been serving the local community long and do they do much for the local community? Does anyone local want to recommend them? How long have they been in business and what type of resources do they have? And what do they specialize in? 

These are all questions to consider. Of course, doing a estimate comparison is always a smart course, but remember, cheaper is not always better.

Don’t assume that the cheapest estimate is the best deal. In fact, going with a cheaper but less reputable restoration company may cost you much more in the long run. Quality and experience should be paramount. 

4. Are their technicians trained to handle multiple issues at once?

An emergency can uncover other potential issues that need to be addressed. A call for water damage may also require mold remediation and/or asbestos abatement. In most cases, a building restoration company will need to bring their work to a halt and call in another team to handle the new issue. This adds cost and delays to a project. Look for a building restoration company that has a fully cross-trained technicians that are equipped to address any situation they come across.

5. Are they taking measures to protect their clients from COVID-19?

The SARS-CoV-2 virus is extremely contagious and is responsible for the COVID-19 pandemic that has taken the lives of millions around the globe. Even during building emergencies, every precaution should be taken to keep occupants safe from potential infection. 

Ask your building restoration company what protocols they are taking to prevent the spread of COVID-19. Our staff is educated on protocols on protecting clients and themselves. A building restoration company that is dedicated to keeping their clients safe while they perform their work will be happy to answer these questions for you.

6. Is it Local? What do they do for the community?

What is the difference if the company is local or nationwide? Sometimes not much-sometimes a large difference. For SERVPRO of Bloomington/Pontiac, we have the benefit of both. Our franchise is locally owned and staffed but has the benefit of a national brand. We can service all size project and all types of damages-and know we have a strong team behind us if we need more. We take great pride in our local outreach and involvement in numerous local groups. Knowing that keeping our community strong, keeps our business strong-this helps everyone grow!

7. Do they communicate?

When preparing to hire a company-watch for their response to you and ask others how their communication was.
Communication is key to a successful demolition of damage. It is also key to putting it all back together. SERVPRO of Bloomington/Pontiac strives to keep an open line of communication from start to finish-you need to know what is happening and when. It helps keep the project on track and removes any confusion that may occur.

 It Pays to Ask the Right Questions.

 Choosing the right building restoration and emergency recovery partner doesn’t have to be a difficult process. With the right research and questions prepared, you’ll be able to pick a company that has the experience, equipment, and expertise that will meet your needs and give you peace of mind you deserve.

Contact SERVPRO of Bloomington/Pontiac today with any questions you may have or for any services you may need!

24/7/365

309.827.7500

So why do you choose SERVPRO of Bloomington/Pontiac as your restoration company?

7/5/2021 (Permalink)

We are here to help homeowners, business owners, agents and adjusters...we have your back.

SERVPRO of Bloomington/Pontiac understands you. As an agent or adjuster, you have a need and responsibility to keep claims costs down. All while still providing the best possible services for your customers no matter the situation.

Emergency Response 

Restoring property is always the SERVPRO franchise professional's top priority. Our customers will appreciate the immediate response and will know everything is being done to limit the damage. This reflects well on our company as well as on insurance claims/adjustors.

Pretesting Reduces Expense

Restoring property is always less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary."

SERVPRO of Bloomington/Pontiac makes sure pretesting is completed on every loss to determine restorability. This method helps keeps costs to a minimum and keeps us ahead of costs.

Superior, Time-Tested Training

Effective training is one of the best ways to help ensure your customers receive the service they deserve.

Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility. These services help to keep our staff up to date on all new training techniques and  technology.

We will use only qualified vendors to service your customer. That commitment results in:

• A Customer Care Center to achieve prompt handling of the claim.
• Implementation of best practices and job process programs.
• National Accounts qualification criteria and annual compliance checks.
• Crew and vehicle standards.
• Insurance requirements.
• File documentation requirements.
• Quality assurance program.

Serving Adjusters and Their Clients

SERVPRO of Bloomington/Pontiac's job is to reassure your/the customer and perform quality service and to report to you quickly.

We know the adjustor's job is to interpret the policy and adjust the claim and not to deal with problems from every vendor. Working together we can strive to save time. This will allow you to focus on priority files, while having complete control of every loss you are assigned.

Hard-earned results have made SERVPRO of Bloomington/Pontiac a leader in the fire and water cleanup and restoration industry. The SERVPRO System is entirely geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Contact SERVPRO of Bloomington/Pontiac with any questions you may have any and let us know how we can help!

24/7/365 (309.827.7500)

We can't do our thing without your support! Thank You!

7/5/2021 (Permalink)

Use the QR code to follow our social media platforms!

Why we do what we do...

There is a need for services of all types. Unfortunately in our world, we deal with fire, water, and worse. The fortunate part is there are people who are skilled and willing to help put together what has been torn apart.

SERVPRO of Bloomington/Pontiac has decades of experience being the leader in our industry. That doesn't just mean the leader in size or strength. This also means leading by example. This is our staff participating in community outreach, this is our crew taking the extra step during an assignment or even our office staff just checking up on a client. 

We do things differently here - and we are proud of it. When you have the tools and know-how, it should get done. When you have those and the strength of a national brand, you have to make a difference. 

We are your Start To Finish partner in recovery and reconstruction. We get you from "Oh no!" to "Oh Wow!" and we are proud of that. 

We encourage feedback, no matter what. This makes our communication and our skills stronger. Feel free at any point during the process, to contact us with questions or concerns. We are here to help.

At SERVPRO of Bloomington/Pontiac, we will make it "Like it never even happened."

(309) 827-7500

Travel'n Trailblazer---Here we Come!

6/24/2021 (Permalink)

Keeping our communities strong helps build them for the future.

This year we are venturing out on something new. We decided that since we can't feasibly get to every deserving organization or cause in every town - we will "travel". 

This means that our 5k will not be run in the same place for the same charity every year. This means that we will choose a town, city, village or area different every year. In the selected site-we will get to know what great causes are important to them and benefit one. We hope that this becomes an activity to help more areas than we normally could and get folks out to see more beautiful communities! 

This year - El Paso, IL will host and we will be raising funds to upgrade the trail area through the middle of town. Downtown is revitalized and beautiful. We would like to showcase that. SERVPRO of Bloomington/Pontiac serves these communities. Our services are not matched by anyone-nither are our people. 

We love to showcase our work and the extraordinary work of all those around us! Follow our social media for more on what we do and what is happening in our communities.

We Have Your Back....

6/7/2021 (Permalink)

Why Choose SERVPRO?

Why would you choose us for your Service needs?

In 1967, SERVPRO Industries, LLC, was founded. As the franchise system is a national leader in fire, water, mold, and other specialty cleanup and restoration services. SERVPRO’s professional services network of more than 1,700 franchises- has responded to property damage emergencies ranging from multi-million dollar disasters to those suffered by individual businesses and homes.

Providing nationwide coverage, SERVPRO franchise professionals have established relationships with major insurance companies and commercial clients, as well as individual homeowners. Locally owned and operated franchises work hard to take those nationwide services to every small town and community. 

SERVPRO of Bloomington/Pontiac works to communicate with our clients and make the process of restoration easy--and painless. Our staff has the tools and know-how to keep your plans right on track.  

Call today for a free quote!

309-827-7500 24/7/365!

Let us be your Hero

4/27/2021 (Permalink)

Let us be the Hero you need! 24/7/365

National Superhero Day is for honoring both fictional superheroes and our real-life superheroes. Those individuals who risk their lives to keep others safe in their every day.

NOT ALL HEROES WEAR CAPES!! 

Real-life heroes put themselves in harm's way every day. In circumstances they may risk their lives for others –just the same as their fictional counterparts do. Some of these heroes have careers that put them into these situations - such as law enforcement, military personnel, firefighters, and many more.  Others may be everyday citizens who step up in moments of crisis and do extraordinary things.

As we have seen- in the last year, real-life heroes are all of the essential workers who have the responsibility during these uncertain times to continue operations and keeping our everyday moving. Many of these people work behind the scenes without the general public realize how essential they are to keeping society going. Healthcare workers, Restaurant employees, Truck drivers, Cleaning companies – Etc.  Take your favorite superhero a lunch and say thank you for all they do. Let them know that you appreciate them. 

SERVPRO of Bloomington/Pontiac employees also are real-life superheroes - essential workers working 24/7/365 to offer proactive cleaning services and disaster fire, water, mold remediation - as well as many other services. We are prepared to clean your home or business, no matter what kind of disaster hits. We have years of experience and we will go beyond the scope of the work a typical janitorial staff performs on a daily basis.

Call our office if your home or business needs deep cleaning services - (309) 827-7500

Why Community Involvement is so important

3/16/2021 (Permalink)

SERVPRO is here for our communities

Small-business owners love what they do- you have to in order to run a small business. They play an important role in supporting their local communities as well. These businesses are providing a hometown feel for communities and are working hard to know their neighbors.  These small companies do a lot to help others who live nearby in so many ways. When it comes to showing support for small businesses, and it’s important to do so, it’s not just to help them gain revenue and stay operational. Everything from the local boutique to the corner bakery relies on the support of loyal local customers to keep its doors open.  When you spend money at a small business, you’ll gain plenty of wonderful benefits as well. Choosing SERVPRO of Bloomington/Pontiac for your service needs provides you and your community with valuable benefits.

Excellent and personalized customer service that can’t be beat!

Small-business owners build the relationships they have with each of their customers. They rely on regular clients as well as the sporadic customers. Being adaptable to both not only helps them earn a profit but also to spread the word to others about their company. Because these small businesses need the support of the community, you can expect to get friendly, personal customer service.

The staff of a smaller-sized business will typically be more available to answer detailed questions about the products and services. They can also order specific items for you to purchase at your request and are more available to customize your product. They also take more care into getting to know their customers, since they’re all an important part of the community they serve. More than anything, word of mouth counts when it comes to small business advertising.  It’s not surprising that businesses want every single customer to have a positive experience each and every time. Expect to be greeted with smiling faces and eager help when you shop at a small business. This positive experience will keep you coming back, which is a win for everyone involved.

Innovation and Competition Thrive….

Because it can be more difficult for small businesses to stay current and up to date, they constantly have to work on adding new products to their shelves, new skills in their toolbox, new services in their lineup and new benefits for their customers. This is an overly positive thing, since it sparks healthy competition with their larger competitors.

It also encourages small companies to innovate, adding unique spins on the things they offer in order to keep customers returning and referring.  You can also find more personalized, unique items at many small businesses that you won’t see in the big-box stores. The same goes for services and skill work. At SERVPRO of Bloomington/Pontiac, we take pride in employing talented skill workers. We also have developed relationships with local trades for skills we may not have. These relationships provide so much more than what we can do alone.  While larger retailers tend to focus only on the most popular items, smaller businesses have the freedom to fill smaller niches with less common and more innovative products—and supporting other local small businesses.

Community Support Can’t be beat---

By supporting a small business, you’re also supporting the local community. Spending your money there helps to stimulate the local economy and keep business thriving in your local region. These smaller-sized businesses help to create and sustain jobs, they employee those new to the workforce, those learning new trades, provide income for other small businesses-- as well as keep the area vibrant and buzzing. The support of the community means a great deal to a small-business owner, and they typically enjoy returning the favor by participating in fundraisers, local sponsorships and holding special events to show their appreciation. Coming together to spend your money with local business shows that you appreciate the things they’re doing for your neighborhood and the services that they provide. The support of the community works both ways when it comes to buying from and owning a small business. Every purchase made from these companies helps the owner provide wages for their workers, keep the lights on, keeps their kids in sports and put food on the table for their families.

We believe in our communities and the people that make them up. We work hard to build relationships as well as believing in them. SERVPRO of Bloomington/Pontiac is here for you and all of your Restoration-Reconstruction needs. We have the strength of a national brand, powered by all things local. Our families appreciate you.

24/7/365……"Like it never even happened."®

What SERVPRO does for you

6/29/2020 (Permalink)

We are here to service from start to finish.

SERVPRO of Bloomington/Pontiac franchise professionals understand all situations.

As an agent, adjuster, contractor or manager you have a responsibility to keep costs down while still providing the best services possible for your customers/residents. SERVPRO Professionals are qualified to help. The results we produce speak enough for themselves.

Our Emergency Response to Claims

Restoring property is the SERVPRO of Bloomington/Pontiac’s first priority. Your customers will appreciate the immediate response we provide. You will know everything is being done to limit the damage and turn properties around. We are well aware that restoring a property is more economical than replacing most properties. SERVPRO will make sure all pretesting is completed on every loss to determine what can be restored and what cannot. 

The professionals with SERVPRO can provide an itemized loss inventory system. This includes an Excel report and pictures of those important items.

Electronic Claims Information Available

Our Claims Information Center provides fast, accurate information you need to make sound decision. These include Notice of Loss, Detailed Estimate, Photos, Forms and Paperwork as well as a Complete Electronic Job File and many more.

What we do on our end?

Effective training and certification is the best way to help ensure your customers receive the service they deserve. SERVPRO of Bloomington/Pontic professionals are trained to IICRC standards in Fire and Water Cleanup and Restoration. They are also diligent on continuing education classes available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility. We continue to only use qualified professional vendors to help service customers as well.

A SERVPRO of Bloomington/Pontiac professional's main job is to complete work the customer needs and wants. They perform quality service and to report to you quickly and thoroughly. Working together we strive to save you time so you can focus on your priorities. SERVPRO professionals documented, measured performance increases value to you and your shareholders, managers and customers.

SERVPRO leads the industry in the fire and water cleanup and restoration. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

When you need us. We are here.

SERVPRO Bloomington/Pontiac 309-827-7500

Why Choose SERVPRO for Fire Damage

6/29/2020 (Permalink)

Who do you trust to take care of your home?

Why Choose SERVPRO for Fire Damages?

Fire damage restoration is a delicate task that should only be handled by professionals. What’s left after a fire is not just fire damage. There is water damage and possibly structural damage necessitated by firefighters to control and assure that the fire is fully extinguished.

Fire-retardant chemicals, soot and smoke damage fill an area and can create toxicity that must be handled quickly and carefully. Professionals with SERVPRO of Bloomington/Pontiac are trained to maximize the salvage of belongings and can try to prevent further damage. We will be there as the fire is extinguished by emergency personnel in order to start the process. We want to take some of the stress out of an extremely stressful situation.  We will work quickly to assure your property is secure through our board up services. The following are a few important aspects of Fire Damage Restoration you need to keep in mind.

Inspection

Once the fire services are done controlling the fire, our experts carefully and efficiently inspect the site for damage. They will classify the damage according to the cause i.e. fire, water, chemicals, and smoke. After determining the type and level of damage, we shall create a custom detailed report and generate a restoration plan. We will work with you closely throughout the restoration process.

Eliminate smoke odors and removal of residue

We will eliminate smoke and odors from the site. Smoke is corrosive and may cause further damage to your possessions and so it is imperative to eliminate it first.

We remove soot from the entire structure as well as removing wet carpets to discourage mold growth.

Protect undamaged property

There may be parts of your property that were not affected by the fire. The restoration team will seal off these areas to avoid damage from smoke, soot, and odors. Items in these areas will be moved to a storage facility through inventory and packing to ensure their well-being and safety.

Repair

We will repair, replace, and rebuild any affected areas. The items damaged beyond repair are listed for the owner and will follow up with your insurers. Belongings that can be cleaned are restored and returned.

For fire restoration in central Illinois contact SERVPRO of Bloomington/Pontiac.

 309-827-7500

Who to Choose for Large Loss

6/22/2020 (Permalink)

We have the too.ls to do what you need to resolve your Large Loss !

How do you Choose a Large Loss Company?

When disaster strikes, we try to find any way to deal with it. Large loss situations are no different. They do, however, come with their own set of very unique and very difficult challenges. Resources required to repair and amount of damage are often much larger. Know what it takes to have success with a Large Loss Team and how do you choose them-

Generally speaking, a large loss event is one that stretches beyond one or two properties, to encompass an entire neighborhood, region or even larger area. Examples can include;

• hurricanes/storm damage
• widespread flooding
• earthquakes
• terrorist events

Look for Experience and Trained Teams

Any local restoration company can claim they know how to complete a large response. Only a few companies are truly equip to handle large loss. Ask all of your options for examples of their work and their strategies for clean up.

Look for a Large Team

A big loss requires a large and swift response. Make sure your prospective team has a large staff trained to properly respond, manage the project, and restore the affected structure or structures. This could be a local team in coordination with a large loss team brought in.

Look for Quick Response times

Flooding can cause major damage to your property in just 24 hours or quicker, so it’s critical that a disaster response team assess the damage and develop the plan quickly and efficiently.  Make sure to choose a cleanup partner able to arrive within an hour of your phone call to assess.
The way you handle a large catastrophic loss can have implications for years to come. Make sure you do things the right way. Use the above tips to find the right cleanup partner and you won’t regret making the wrong decision.

Contact SERVPRO of Bloomington/Pontiac for any large loss needs or questions.

Who We Are

6/22/2020 (Permalink)

We are here. We are ready for you

Why Choose SERVPRO of Bloomington/Pontiac

Our company was founded in Sacramento, California in 1967. Ted and Doris Isaacson launched as a painting business and soon decided to transform their company. The Isaacson’s developed their company into a cleaning and restoration business, quickly growing to sell their first franchise in 1969. The company has continued to grow. Headquarters was relocated to Gallatin, Tennessee in 1988-this was to make sure they were within 600 miles of 50% of the United States. SERVPRO Corporate has always been heavily involved in community services and was awarded “Small Business of the Year” in 1991.   

Since then, every SERVPRO franchise has had a strong emphasis on community involvement. Every year our SERVPRO Franchise support several community and charity events. For SERVPRO Bloomington/Pontiac, this includes sponsoring several sport teams and gifts for The Baby Fold during the Holidays.

Our goal is to be a strong presence in the community we live in, shop in and are involved in. We share partnerships on social media and keep ourselves involved in local chamber of commerce. Supporting our community and local businesses is a huge part of helping our community thrive.

We are in some truly unique and different times. We do what we can to make sure that our communities know we are here to support them. Feel free to approach us with any questions.

Emergency Ready Plan

6/17/2020 (Permalink)

Emergency Ready plans

Emergency Ready Plan

When a business is forced to close due to disaster, long term effects can be tragic. Statistics show that an estimated 50% of businesses that close for such reasons never reopen.

SERVPRO has worked with local businesses for years to develop programs to have them ready. SERVPRO of Bloomington/Pontiac can come in and help set up an Emergency Ready Plan.

More than 60% of U.S small businesses have no formal emergency plans in place to minimize loss of business or quick recovery.  There are a few things you can do to create a successful Emergency Ready Plan.

Start out by contacting professionals. Working with emergency restoration companies will help you create a plan to use that best works for your company. Be sure all of your Utility Shut-off locations are properly labeled. Identify all local emergency contact information including fire, police and hospitals.

The SERVPRO Ready Plan is a tool we have developed to aid our communities. We are a proven leader in our industry and strive to build our communities. We are a dedicated provider of emergency services-we strive to make it “Like it never even happened.” What we will do is go walk you through the process, take pictures, finish the booklet and hand it to the businesses. Free of charge. No obligation. It will hold all the information you need in an Emergency….at your fingertips.

We are SERVPRO. We are here help.

Why Choose Our Company

6/15/2020 (Permalink)

SERVPRO Team working together to complete a cleaning

What can we do to help you?

SERVPRO of Bloomington/Pontiac has been here for our community for over 40 years.

We know how to spot potential hazards to property and/or health. Our crews are trained on fire, water, mold and re-construction.

Our moto is “Like it never even happened.” And that’s what we strive to accomplish. We inspect sites to  make sure any underlying issues are identified and corrected-so it’s done right the first time.

We work quickly and efficiently on every job, both our field crew and our office crew. We are built to reply immediately and work with full crews on clean-up around your schedule. We want to make sure damage is quickly resolved to prevent any long-term issues such as mold or mildew.

Our office team works hard to have crews to you when your schedule allows. They also will help you with your insurance claims from start to finish.

We have years of experience dealing with insurance companies. We know that filling out and submitting all the necessary paperwork can be confusing and sometimes overwhelming. We want to make this experience as painless as possible and you get paid quickly.

We also can help with the overwhelmingly daunting task of going through items to know what to keep and what is damaged beyond redemption. After any devastating event-we are here to help.

We are here for you.

24 hours a day, 7 days a week, 365 days a year

Why SERVPRO For Fire Restoration

6/26/2019 (Permalink)

Fire damage restoration is a task that should only be tackled by professionals. 

The aftermath of a fire is not only a charred mess, but it can also include water damage and structural damage necessitated by firefighters to controlled and assure a fire is extinguished.

Fire-retardant chemicals, soot and smoke damage permeate the area and can create toxicity that must be handled with care to prevent health issues.

Professionals can maximize salvaging your belongings and prevent further damage.

SERVPRO of Bloomington/Normal will come to your aid as soon as the fire is extinguished by emergency personnel. We will work quickly to assure your property is secure through our board up services.

Why SERVPRO of Bloomington/Pontiac for fire restoration?

Inspection

Once the fire services are done controlling the fire, our experts carefully and efficiently inspect the site for damage. They will classify the damage according to the cause i.e. fire, water, chemicals, and smoke. After determining the type and level of damage, we shall create a custom detailed report and generate a restoration plan. We will work with you closely throughout the restoration process.

Eliminate smoke odors

We will eliminate smoke and odors from the site. Smoke is corrosive and may cause further damage to your possessions and so it is imperative to eliminate it first.

Remove residue

We remove soot from the entire structure as well as removing wet carpets to discourage mold growth.

Protect undamaged property

There may be parts of your property that were not affected by the fire. The restoration team will seal off these areas to avoid damage from smoke, soot, and odors. Items in these areas will be moved to a storage facility through inventory and packing to ensure their well-being and safety.

Repair

We will repair, replace, and repaint the affected areas. The items damaged beyond repair shall be filed in an inventory which we will follow up with your insurers. Belongings that can be cleaned are restored.

For fire restoration in central Illinois contact SERVPRO of Bloomington/Pontiac.  309-827-7500

Why SERVPRO For Water Damage

6/25/2019 (Permalink)

Water damage in your home or business can be caused by a variety of things. From natural disasters to malfunctioning plumbing systems. SERVPRO of Bloomington/Pontiac is here to clean up water damage of any size.

Water damage can be very frustrating. Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety. We will remove the affected materials, deodorize, and restore your home or business to its original condition.

Repair

Our first step is to resolve the cause of the water. Whether it’s a leaky dishwasher, broken supply line, or sewage backup, the restoration process begins with fixing the problem. Without identifying and resolving the cause of the water damage, you will only have more problems in the future.

Water Extraction

Once the cause of the water is fixed, we can remove standing water and sewage from the affected areas. Depending on the specific damage, water extraction may take place after removal and disposal.

Removal and Disposal

We then inspect the damage and remove materials that cannot be restored. This may include materials like plaster, drywall, ceilings, carpeting, and carpet padding as well as personal items affected by the damage. Unfortunately, furniture, paper-products like books, magazines, and newspapers, and other porous items may need to be discarded.

Dry Out

After disposing of materials that cannot be restored, we use air movers and dehumidifiers to dry out areas and materials that can be salvaged. We closely monitor our equipment to ensure the fastest drying time possible and prevent further damage. Dry out may take several days depending on the extent of the damage.

Reconstruction

The final step to water damage restoration is rebuilding and restoring your home or business to its original condition. This may include hanging new drywall, laying new carpeting, installing new cabinets, and refinishing hardwood floors. It may be necessary to replace damaged appliances or fix structural issues with your property as well.

When it comes to water damage in your home or business, SERVPRO of Bloomington/Pontiac is here for you 24/7/ 365.

Why SERVPRO For Smoke Remediation

6/21/2019 (Permalink)

At SERVPRO of Bloomington/Pontiac  we know the massive damage a fire can do to your home. Smoke touches everything in your home. Even in a small house fire, smoke can damage your entire home. Odors from smoke can cling to every room and your personal belongings can smell like smoke as well. The soot from the fire can damage your walls, even if they were not touched by the flames.

Smoke Remediation is an important part of restoring your home after a fire. Smoke odor can linger for years without proper remediation. If your home has been damaged by fire, it is important to contact a professional that specializes in smoke remediation.

At SERVPRO of Bloomington/Pontiac, we are experts in smoke remediation and odor removal. A house fire can be devastating and we understand the need to make your house into a home again.

• 24/7 emergency board-up service
• Prompt damage assessment and estimates
• Property removal, cleaning and storage of your personal belongings
• Cleaning, including removal of debris, water extraction, disinfection and dehumidifying
• Smoke remediation, which includes odor removal and ozone treatment to remove harmful toxins in the air.
• Restoring your home – structural repairs, painting, floor restoration and refinishing

We work hard to restore your home after a disaster. Our highly trained smoke remediation specialists and decades of experience means we can work with you and your insurance company to completely restore your home in a timely manner.

For fire, smoke and soot damage contact SERVPRO of Bloomington/Pontiac  309-827-7500

Why SERVPRO For Mold?

6/20/2019 (Permalink)

Mold can be very elusive, growing undetected in cracks and even within the walls of your home. A thorough mold inspection of your property must be performed to locate potential mold infestations as well as the source of water fueling the mold growth.

SERVPRO of Bloomington/Pontiac will conduct a visual examination of the structure as well as use advanced technology like infrared cameras and moisture readings of surrounding structures to detect excessive moisture. SERVPRO of Bloomington/Pontiac employ mold remediation protocols that meet state and local building codes to ensure complete eradication.

It is critical to ensure that mold removal is complete. Ineffective mold removal will result in continued mold growth and the need for additional mold remediation services in the future. Clearance testing after mold remediation services ensure that the mold removal is successful and that mold is no longer a problem.

Mold remediation is a job that demands prompt attention. Mold often creates a musty odor and mold can create serious health complications. If you don’t actually know how to go about the process of mold removal and cleaning, attempting to get rid of it on your own could actually make the problem worse while putting your own health at risk.

We specialize in water and mold damage restoration, the cornerstone of our business. We have the training and expertise to safely handle any mold situation.

SERVPRO of Bloomington/Pontiac employees live and work in this community too; we might even be neighbors. As a locally owned and operated business, we are close by and ready to help with your mold damaged property.

If you suspect mold in your central Illinois home or business, call us today 309-827-7500

Why Use SERVPRO of Bloomington/Pontiac

6/18/2019 (Permalink)

We’ll make your home or office safe

 SERVPRO of Bloomington/Pontiac knows where to look to spot potential health hazards, such as black mold, and not only get rid of current problems, but help to prevent future issues. Although cosmetic work, such as re-painting and re-plastering will make your building look fresh and new, there could still be underlying smoke and mold problems that could cause or aggravate health issues for years to come.

We’ll work quickly   

 We can attack your clean-up job with a full crew immediately, while you’ll have to work the clean-up around your already busy schedule. Cleaning up the damage quickly will help to prevent the damage from spreading and mold and mildew from forming.

We’ll help with your insurance claim. 

SERVPRO of Bloomington/Pontiac has years of experience dealing with insurance companies after a fire or flood. We can help you fill out and submit the necessary paperwork to get your money quickly. Plus, the services of fire and water damage restoration companies are covered under most homeowners’ insurance policies.

We’ll help you decide what’s salvageable. 

 We will be invaluable in helping you determine what items you should keep and what is damaged beyond redemption. In the aftermath of a fire or flood, it can be difficult for you to make such decisions without being emotional.

Contact Us 24 / 7 / 365

Choosing The Right Water Restoration Company

6/18/2019 (Permalink)

Choosing the Right Water Damage Restoration Contractor

Ask for Certification

The first thing to ask your potential contractor is this question: “Are you certified in doing the water damage restoration of my home?” First of all, you do not want someone to do major changes around your home if they are legally not allowed to. 

24/7 Availability

Water damage can happen anytime. It can ruin your home in as fast as you can finish reciting the alphabet. When a water damage restoration company does not offer 24/7 services, they cannot be considered an emergency service company. A great water damage restoration service company will be available when they are needed. This should be true regardless if it is in the middle of the night or when the sun is up.

When it comes to water damage, we all know that time is of the essence. This is due to the fact that if the issue is quickly dealt with, the easier it is for the property to get back to its original state. The professionals should also arrive on time to ensure that fixing the issue will be dealt with promptly. When it comes to water damage, an immediate reaction can result in quicker action. As soon as you see a sign of water damage in the area, it is important to select the right water damage restoration quickly. This can help save your life, your home, and the health of the people in the property.

Uses Modern Equipment

A good water damage restoration company will invest in the latest equipment that can help eliminate water damage. The edge of having modern equipment is that it can speed up the restoration process. When it comes to water damage, time is of the essence and great water damage restoration companies put value into this fact.

Performs Initial Inspection of the Property

Before providing a final quotation, the water damage restoration company would send a representative to inspect the property. This will allow them to assess the situation before giving the client a final quote. This would be an accurate assessment, but these are not the final numbers for the water damage restoration service. After the final inspection, the water damage restoration representative can safely say what is needed to enhance the restoration process.

Years of Experience in the Water Damage Restoration Business

Years of experience in the business will provide an edge that is not present over newer companies. When a company has experience, they are pretty much equipped to handle almost anything since they have undergone these experiences before. There is no school that can teach the things that you learn from experience.

SERVPRO of Bloomington/Pontiac meets and exceeds all criteria.We have been serving central Illinois for over 30 yrs and are a certified industry leader in water removal and cleanup. We can provide properties with the fast and efficient mitigation work that they need to dry up their damaged property quickly 24/7. Our highly trained staff will dry your property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure your property is dry and the job is done right.

Water Damage? Call Us Today!